Colorado Department of Revenue: I was on hold for ** minutes. They must be ridi...
A Colorado Department of Revenue customer review by GetHuman user GetHuman-21268 from November 27th, 2017
Background on GetHuman-21268's case
GetHuman: GetHuman-21268 - can you tell our other Colorado Department of Revenue customers when your case took place?
GetHuman-21268: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Colorado Department of Revenue, and if so, how?
GetHuman: And which of these common Colorado Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-21268 a list of common Colorado Department of Revenue problems)
GetHuman-21268: "None of those really matches why I wanted to call Colorado Department of Revenue that day." was why I was trying to call.
GetHuman-21268's review of Colorado Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Colorado Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-21268: I was on hold for ** minutes. They must be ridiculously understaffed. However, the woman I talked to was able to help me fix the problems I was having quickly while being very pleasant.
GetHuman: Let's quantify your experience contacting Colorado Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Colorado Department of Revenue problem?
GetHuman-21268: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-21268: I'd give them a one out of five on communication.
GetHuman: And what about Colorado Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-21268: For that I would say one out of five.
GetHuman: And finally- any advice for other Colorado Department of Revenue customers?
GetHuman-21268: Call them early in the day or late. Don't forget any personal or account information you might need for Colorado Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-21268 taken from his Colorado Department of Revenue customer service problem that occurred on November 19th, 2017.