ComPsych: This is the sales number -- I was told there wa...
A ComPsych customer review by GetHuman user ~Ann from November 11th, 2017
Background on ~Ann's case
GetHuman: ~Ann - can you tell our other ComPsych customers when your case took place?
~Ann: Sure. It was morning, on November 2nd.
GetHuman: Did you reach out to ComPsych, and if so, how?
GetHuman: And which of these common ComPsych customer issues best describes the reason you wanted to talk to them?
(Shows ~Ann a list of common ComPsych problems)
~Ann: "Coverage question" was why I was trying to call.
~Ann's review of ComPsych customer service
GetHuman: So how would you sum up your experience for GetHuman's ComPsych customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ann: This is the sales number -- I was told there was **** human contact and I received a message machine??? What's up with that?
GetHuman: Let's quantify your experience contacting ComPsych. On a scale of 1 to 5, how easy is it go get help on a ComPsych problem?
~Ann: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ann: I'd give them a five out of five on communication.
GetHuman: And what about ComPsych's ability to quickly and effectively address your problem?
~Ann: For that I would say five out of five.
GetHuman: And finally- any advice for other ComPsych customers?
~Ann: Call them early in the day or late. Don't forget any personal or account information you might need for ComPsych to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ann taken from his ComPsych customer service problem that occurred on November 2nd, 2017.
ComPsych
3.67 of 5 stars | 1 reviews
~Ann's ComPsych Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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