ComPsych: Very helpful, friendly, professional, quick, an...
A ComPsych customer review by GetHuman user GetHuman-353028 from November 4th, 2017
Background on GetHuman-353028's case
GetHuman: GetHuman-353028 - can you tell our other ComPsych customers when your case took place?
GetHuman-353028: Yup. It was morning, on October 31st.
GetHuman: Did you reach out to ComPsych, and if so, how?
GetHuman: And which of these common ComPsych customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-353028 a list of common ComPsych problems)
GetHuman-353028: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-353028's review of ComPsych customer service
GetHuman: So how would you sum up your experience for GetHuman's ComPsych customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-353028: Very helpful, friendly, professional, quick, and corteous. Answered all of my questions very knowledgably, and provided superior customer service.
GetHuman: Let's quantify your experience contacting ComPsych. On a scale of 1 to 5, how easy is it go get help on a ComPsych problem?
GetHuman-353028: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-353028: I'd give them a four out of five on communication.
GetHuman: And what about ComPsych's ability to quickly and effectively address your problem?
GetHuman-353028: For that I would say five out of five.
GetHuman: And finally- any advice for other ComPsych customers?
GetHuman-353028: Call them early in the day or late. Don't forget any personal or account information you might need for ComPsych to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-353028 taken from his ComPsych customer service problem that occurred on October 31st, 2017.
ComPsych
3.67 of 5 stars | 1 reviews
GetHuman-353028's ComPsych Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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