Comcast customer service ***** they keep hangin...
A Comcast customer review by GetHuman user ~fuck comcast from November 24th, 2017
Background on ~fuck comcast's case
GetHuman: ~fuck comcast - can you tell our other Comcast customers when your case took place?
~fuck comcast: Yes I can. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~fuck comcast a list of common Comcast problems)
~fuck comcast: "Complaint" was why I was trying to call.
~fuck comcast's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fuck comcast: Comcast customer service ***** they keep hanging up on me it like a BIG ****** JOKE I sat around all day waiting for them to show up to fix my cable I hope the owners of the company see this and all they can do to compensate me is to take ** bucks off my bill
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~fuck comcast: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fuck comcast: I'd give them a three out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~fuck comcast: For that I would say four out of five.
GetHuman: And finally- any advice for other Comcast customers?
~fuck comcast: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fuck comcast taken from his Comcast customer service problem that occurred on November 23rd, 2017.