Comcast: I am a doctor. This is the worst service I have...
A Comcast customer review by GetHuman user ~Michael Murray from November 23rd, 2017
Background on ~Michael Murray 's case
GetHuman: ~Michael Murray - can you tell our other Comcast customers when your case took place?
~Michael Murray : Yes I can. It was evening, on November 13th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~Michael Murray a list of common Comcast problems)
~Michael Murray : "Complaint" was why I was trying to call.
~Michael Murray 's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michael Murray : I am a doctor. This is the worst service I have ever experienced! If possible I will cancel this crappy service. You think we have the time for this? I will be canceling.
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~Michael Murray : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michael Murray : I'd give them a one out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~Michael Murray : For that I would say five out of five.
GetHuman: And finally- any advice for other Comcast customers?
~Michael Murray : Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michael Murray taken from his Comcast customer service problem that occurred on November 13th, 2017.