Comcast: I calld at *:** a.m. on ******* and was disconn...
A Comcast customer review by GetHuman user ~Comments about comcast from November 25th, 2017
Background on ~Comments about comcast's case
GetHuman: ~Comments about comcast - can you tell our other Comcast customers when your case took place?
~Comments about comcast: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~Comments about comcast a list of common Comcast problems)
~Comments about comcast: "Billing" was why I was trying to call.
~Comments about comcast's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Comments about comcast: I calld at *:** a.m. on ******* and was disconnected four times with no results. I looked on lone to get the Corporate office phone number, this cable stinks.
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~Comments about comcast: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Comments about comcast: I'd give them a two out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~Comments about comcast: For that I would say five out of five.
GetHuman: And finally- any advice for other Comcast customers?
~Comments about comcast: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Comments about comcast taken from his Comcast customer service problem that occurred on November 20th, 2017.