Condor Airlines: I had to call Condor again, unfortunately. The...
A Condor Airlines customer review by GetHuman user ~Maria from November 28th, 2017
Background on ~Maria's case
GetHuman: ~Maria - can you tell our other Condor Airlines customers when your case took place?
~Maria: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Condor Airlines, and if so, how?
~Maria: I used the 866-960-7915 number I found for on the GetHuman Condor Airlines customer phone number page I was on: Condor Airlines Customer Service Phone Number
GetHuman: And which of these common Condor Airlines customer issues best describes the reason you wanted to talk to them?
Shows ~Maria a list of common Condor Airlines problems
~Maria: "Complaint" was why I was trying to call.
~Maria's review of Condor Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Condor Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Maria: I had to call Condor again, unfortunately. The wait was ** minutes straight, almost an hour. The moment I hear that click hoping someone pick up my call, the line went quiet. One minute after I was disconnected. It is absolutely disrespectful toward USA customers to have only one customer service telephone number for the entire USA, and obviously not enough associates to help all the callers. Bad planned business. Disappointing.
GetHuman: Let's quantify your experience contacting Condor Airlines. On a scale of 1 to 5, how easy is it go get help on a Condor Airlines problem?
~Maria: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Maria: I'd give them a one out of five on communication.
GetHuman: And what about Condor Airlines's ability to quickly and effectively address your problem?
~Maria: For that I would say four out of five.
GetHuman: And finally- any advice for other Condor Airlines customers?
~Maria: Call them early in the day or late. Don't forget any personal or account information you might need for Condor Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Maria taken from his Condor Airlines customer service problem that occurred on November 19th, 2017.
3.20 of 5 stars | 34 reviewsCondor Airlines ReviewsCondor Airlines's Phone NumberAll Condor Airlines contact infoGeneral Condor Airlines customer service info
~Maria's Condor Airlines Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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