Condor Airlines: Very helpful people! Sometimes have a hard time...

A Condor Airlines customer review by GetHuman user GetHuman-197940 from November 17th, 2017

Background on GetHuman-197940's case

GetHuman: GetHuman-197940 - can you tell our other Condor Airlines customers when your case took place?
GetHuman-197940: Yes I can. It was late at night, on November 15th.
GetHuman: Did you reach out to Condor Airlines, and if so, how?
GetHuman-197940: I used the 866-960-7915 number I found for on the GetHuman Condor Airlines customer phone number page I was on: Condor Airlines Customer Service Phone Number
GetHuman: And which of these common Condor Airlines customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-197940 a list of common Condor Airlines problems
GetHuman-197940: "Complaint" was why I was trying to call.

GetHuman-197940's review of Condor Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Condor Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-197940: Very helpful people! Sometimes have a hard time understanding them due to their German accent, but I am completely fine with that. :)
GetHuman: Let's quantify your experience contacting Condor Airlines. On a scale of 1 to 5, how easy is it go get help on a Condor Airlines problem?
GetHuman-197940: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-197940: I'd give them a three out of five on communication.
GetHuman: And what about Condor Airlines's ability to quickly and effectively address your problem?
GetHuman-197940: For that I would say two out of five.
GetHuman: And finally- any advice for other Condor Airlines customers?
GetHuman-197940: Call them early in the day or late. Don't forget any personal or account information you might need for Condor Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-197940 taken from his Condor Airlines customer service problem that occurred on November 15th, 2017.

Condor Airlines

3.20 of 5 stars | 34 reviews
Condor Airlines ReviewsCondor Airlines's Phone NumberAll Condor Airlines contact infoGeneral Condor Airlines customer service info
GetHuman-197940's Condor Airlines Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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