Consumer Financial Protection Bureau: They were really helpful and answered my questi...

A Consumer Financial Protection Bureau customer review by GetHuman user GetHuman-373410 from November 27th, 2017

Background on GetHuman-373410's case

GetHuman: GetHuman-373410 - can you tell our other Consumer Financial Protection Bureau customers when your case took place?
GetHuman-373410: Yes I can. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Consumer Financial Protection Bureau, and if so, how?
GetHuman-373410: I used the 855-411-2372 number I found for on the GetHuman Consumer Financial Protection Bureau customer phone number page I was on: Consumer Financial Protection Bureau Customer Service Phone Number
GetHuman: And which of these common Consumer Financial Protection Bureau customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-373410 a list of common Consumer Financial Protection Bureau problems)
GetHuman-373410: "Complaint" was why I was trying to call.

GetHuman-373410's review of Consumer Financial Protection Bureau customer service

GetHuman: So how would you sum up your experience for GetHuman's Consumer Financial Protection Bureau customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-373410: They were really helpful and answered my question quickly! Once I selected English I was connected with a person instantly. It sounded like they supported like * languages. I only speak English, but cool for everyone else!
GetHuman: Let's quantify your experience contacting Consumer Financial Protection Bureau. On a scale of 1 to 5, how easy is it go get help on a Consumer Financial Protection Bureau problem?
GetHuman-373410: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-373410: I'd give them a three out of five on communication.
GetHuman: And what about Consumer Financial Protection Bureau's ability to quickly and effectively address your problem?
GetHuman-373410: For that I would say five out of five.
GetHuman: And finally- any advice for other Consumer Financial Protection Bureau customers?
GetHuman-373410: Call them early in the day or late. Don't forget any personal or account information you might need for Consumer Financial Protection Bureau to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-373410 taken from his Consumer Financial Protection Bureau customer service problem that occurred on November 25th, 2017.

Consumer Financial Protection Bureau

5.00 of 5 stars | 12 reviews

GetHuman-373410's Consumer Financial Protection Bureau Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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