Continental One Pass: The gethuman and lucyphone service was superior...
A Continental One Pass customer review by GetHuman user ~Cadelin Silverbrow from November 11th, 2017
Background on ~Cadelin Silverbrow's case
GetHuman: ~Cadelin Silverbrow - can you tell our other Continental One Pass customers when your case took place?
~Cadelin Silverbrow: Yup. It was evening, on November 4th.
GetHuman: Did you reach out to Continental One Pass, and if so, how?
GetHuman: And which of these common Continental One Pass customer issues best describes the reason you wanted to talk to them?
(Shows ~Cadelin Silverbrow a list of common Continental One Pass problems)
~Cadelin Silverbrow: "Change flight" was why I was trying to call.
~Cadelin Silverbrow's review of Continental One Pass customer service
GetHuman: So how would you sum up your experience for GetHuman's Continental One Pass customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cadelin Silverbrow: The gethuman and lucyphone service was superior - the Continental*United phone service made it sound like their operator was talking through a tin can with a mouth full of marbles.
GetHuman: Let's quantify your experience contacting Continental One Pass. On a scale of 1 to 5, how easy is it go get help on a Continental One Pass problem?
~Cadelin Silverbrow: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cadelin Silverbrow: I'd give them a one out of five on communication.
GetHuman: And what about Continental One Pass's ability to quickly and effectively address your problem?
~Cadelin Silverbrow: For that I would say one out of five.
GetHuman: And finally- any advice for other Continental One Pass customers?
~Cadelin Silverbrow: Call them early in the day or late. Don't forget any personal or account information you might need for Continental One Pass to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cadelin Silverbrow taken from his Continental One Pass customer service problem that occurred on November 4th, 2017.