Continental Tire: Brought my Nissan Juke ** months ago been told...
A Continental Tire customer review by GetHuman user GetHuman-jackiemu from December 8th, 2017
Background on GetHuman-jackiemu's case
GetHuman: GetHuman-jackiemu - can you tell our other Continental Tire customers when your case took place?
GetHuman-jackiemu: Yeah. It was afternoon, on December 2nd.
GetHuman: Did you reach out to Continental Tire, and if so, how?
GetHuman: And which of these common Continental Tire customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jackiemu a list of common Continental Tire problems)
GetHuman-jackiemu: "Repairs" was why I was trying to call.
GetHuman-jackiemu's review of Continental Tire customer service
GetHuman: So how would you sum up your experience for GetHuman's Continental Tire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jackiemu: Brought my Nissan Juke ** months ago been told today there is a product fault with the tyre
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-jackiemu: The actual tyre is splitting across middle of tyre
GetHuman: Let's quantify your experience contacting Continental Tire. On a scale of 1 to 5, how easy is it go get help on a Continental Tire problem?
GetHuman-jackiemu: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jackiemu: I'd give them a two out of five on communication.
GetHuman: And what about Continental Tire's ability to quickly and effectively address your problem?
GetHuman-jackiemu: For that I would say one out of five.
GetHuman: And finally- any advice for other Continental Tire customers?
GetHuman-jackiemu: Call them early in the day or late. Don't forget any personal or account information you might need for Continental Tire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jackiemu taken from his Continental Tire customer service problem that occurred on December 2nd, 2017.