if you google converse live chat there is a way...

A Converse customer review by GetHuman user ~mike from November 28th, 2017

Background on ~mike's case

GetHuman: ~mike - can you tell our other Converse customers when your case took place?
~mike: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Converse, and if so, how?
~mike: I used the 800-428-2667 number I found for on the GetHuman Converse customer phone number page I was on: Converse Customer Service Phone Number
GetHuman: And which of these common Converse customer issues best describes the reason you wanted to talk to them?
(Shows ~mike a list of common Converse problems)
~mike: "Returns" was why I was trying to call.

~mike's review of Converse customer service

GetHuman: So how would you sum up your experience for GetHuman's Converse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mike: if you google converse live chat there is a way to get it... just takes a bit of looking. there was no wait and the rep was very helpful. it just doesn't seem to work directly through the site.
GetHuman: Let's quantify your experience contacting Converse. On a scale of 1 to 5, how easy is it go get help on a Converse problem?
~mike: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mike: I'd give them a three out of five on communication.
GetHuman: And what about Converse's ability to quickly and effectively address your problem?
~mike: For that I would say one out of five.
GetHuman: And finally- any advice for other Converse customers?
~mike: Call them early in the day or late. Don't forget any personal or account information you might need for Converse to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mike taken from his Converse customer service problem that occurred on November 19th, 2017.

Converse

2.33 of 5 stars | 27 reviews

~mike's Converse Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Converse, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Converse in any way.

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