Costco Travel: This link only lists a snailmail address and th...
A Costco Travel customer review by GetHuman user ~rired from November 20th, 2017
Background on ~rired's case
GetHuman: ~rired - can you tell our other Costco Travel customers when your case took place?
~rired: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Costco Travel, and if so, how?
GetHuman: And which of these common Costco Travel customer issues best describes the reason you wanted to talk to them?
(Shows ~rired a list of common Costco Travel problems)
~rired: "Insurance claim" was why I was trying to call.
~rired's review of Costco Travel customer service
GetHuman: So how would you sum up your experience for GetHuman's Costco Travel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rired: This link only lists a snailmail address and the same phone number, which does not get you a Costco travel rep but a rep for Avis, or Budget,etc., so if you want Costco travel to intervene for you I guess you'll have to mail them a a letter and see what pans out
GetHuman: Let's quantify your experience contacting Costco Travel. On a scale of 1 to 5, how easy is it go get help on a Costco Travel problem?
~rired: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rired: I'd give them a two out of five on communication.
GetHuman: And what about Costco Travel's ability to quickly and effectively address your problem?
~rired: For that I would say one out of five.
GetHuman: And finally- any advice for other Costco Travel customers?
~rired: Call them early in the day or late. Don't forget any personal or account information you might need for Costco Travel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rired taken from his Costco Travel customer service problem that occurred on November 16th, 2017.