Courtyard by Marriott: If there were such a rating, I would rate the C...
A Courtyard by Marriott customer review by GetHuman user ~Bob R. from November 25th, 2017
Background on ~Bob R.'s case
GetHuman: ~Bob R. - can you tell our other Courtyard by Marriott customers when your case took place?
~Bob R.: Yup. It was late at night, on November 23rd.
GetHuman: Did you reach out to Courtyard by Marriott, and if so, how?
GetHuman: And which of these common Courtyard by Marriott customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob R. a list of common Courtyard by Marriott problems)
~Bob R.: "Loyalty program" was why I was trying to call.
~Bob R.'s review of Courtyard by Marriott customer service
GetHuman: So how would you sum up your experience for GetHuman's Courtyard by Marriott customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob R.: If there were such a rating, I would rate the Courtyard in Basking Ridge, NJ a **, the staff there is just that outstanding. Not a weak link in the chain. What a group of people--- the very best.
GetHuman: Let's quantify your experience contacting Courtyard by Marriott. On a scale of 1 to 5, how easy is it go get help on a Courtyard by Marriott problem?
~Bob R.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob R.: I'd give them a five out of five on communication.
GetHuman: And what about Courtyard by Marriott's ability to quickly and effectively address your problem?
~Bob R.: For that I would say three out of five.
GetHuman: And finally- any advice for other Courtyard by Marriott customers?
~Bob R.: Call them early in the day or late. Don't forget any personal or account information you might need for Courtyard by Marriott to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob R. taken from his Courtyard by Marriott customer service problem that occurred on November 23rd, 2017.