Coventry Health Care Inc.: Stanley Holmes***** Veronica Ave.*St. Louis, M...
A Coventry Health Care Inc. customer review by GetHuman user ~standa Man from November 10th, 2017
Background on ~standa Man's case
GetHuman: ~standa Man - can you tell our other Coventry Health Care Inc. customers when your case took place?
~standa Man: Yeah. It was morning, on November 8th.
GetHuman: Did you reach out to Coventry Health Care Inc., and if so, how?
GetHuman: And which of these common Coventry Health Care Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~standa Man a list of common Coventry Health Care Inc. problems)
~standa Man: "Overcharge/Strange charge" was why I was trying to call.
~standa Man's review of Coventry Health Care Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Coventry Health Care Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~standa Man: Stanley Holmes***** Veronica Ave.*St. Louis, MO. *******Subject: Precision Health Grp.* $** Fee for Consulting **To whom it may concern:**On March **, I went to Precision Health Group. I'm suffering from hip pain. I stated when I made the appointment* I had an e-x-ray from my primary physician stating there were abnormal socket* hip connection with arthritis. **When I arrive, I sat in the waiting room longer than I was with the doctor. I was taking on a **** minute facility tour. The doctor moved my leg in * various positions once and told me that he would be trying several different methods, to break up scar tissue that developed sitting at a desk for over ** - years, there was nothing specific and that was it. I was ask to go schedule another appointment at the front desk. ** I was so shocked* he literally charged a co-pay of $** for this. And weeks later, I wind up having to pay the additional $**.** because of my deductible was not satisfied. If you really want to he
GetHuman: Let's quantify your experience contacting Coventry Health Care Inc.. On a scale of 1 to 5, how easy is it go get help on a Coventry Health Care Inc. problem?
~standa Man: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~standa Man: I'd give them a five out of five on communication.
GetHuman: And what about Coventry Health Care Inc.'s ability to quickly and effectively address your problem?
~standa Man: For that I would say four out of five.
GetHuman: And finally- any advice for other Coventry Health Care Inc. customers?
~standa Man: Call them early in the day or late. Don't forget any personal or account information you might need for Coventry Health Care Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~standa Man taken from his Coventry Health Care Inc. customer service problem that occurred on November 8th, 2017.