Craigslist: Couldn't get a real person. My ad got flagged a...
A Craigslist customer review by GetHuman user ~Suburban Dually Memphis from November 26th, 2017
Background on ~Suburban Dually Memphis's case
GetHuman: ~Suburban Dually Memphis - can you tell our other Craigslist customers when your case took place?
~Suburban Dually Memphis: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~Suburban Dually Memphis a list of common Craigslist problems)
~Suburban Dually Memphis: "Account access" was why I was trying to contact.
~Suburban Dually Memphis's review of Craigslist customer service
GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Suburban Dually Memphis: Couldn't get a real person. My ad got flagged and I wanted to make sure it wasn't going to be a legal problem. No help what so ever.
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~Suburban Dually Memphis: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Suburban Dually Memphis: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~Suburban Dually Memphis: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~Suburban Dually Memphis: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Suburban Dually Memphis taken from his Craigslist customer service problem that occurred on November 18th, 2017.