Craigslist: Had a problem with a craglist consumer when i b...

A Craigslist customer review by GetHuman user GetHuman65884 from December 9th, 2017

Background on GetHuman65884's case

GetHuman: GetHuman65884 - can you tell our other Craigslist customers when your case took place?
GetHuman65884: Yes I can. It was morning, on December 5th.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman65884: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman65884 a list of common Craigslist problems)
GetHuman65884: "Ads Account Issue" was why I was trying to contact.

GetHuman65884's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman65884: Had a problem with a craglist consumer when i bought a car from this consumer
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman65884: Bought a Dogde Ram **** from craiglist on May *,**** from Mikel. The pick up was sold for $**,***. The owner drove the car from Bayonne NJ to Perth Amboy NJ the same day. One May **,**** I registered the pick up. My husband saw the check engine light turn on, this was on May **,****. May **,**** He took the pick up to his mechanic to fin out what was the problem. We called the Mikel again to get answer to what was wrong with the pick up. He stated that the car did not have any problems with it. My husband took it for a second opinion mechanic and the pick truck is still to today June **,**** in the shop. Can you please help me fix this problem. I also went to small claims court to sue Mikel for selling me a picup with problems. This is Rosario email *****@***.com
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
GetHuman65884: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman65884: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
GetHuman65884: For that I would say three out of five.
GetHuman: And finally- any advice for other Craigslist customers?
GetHuman65884: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman65884 taken from his Craigslist customer service problem that occurred on December 5th, 2017.


1.22 of 5 stars | 241 reviews

GetHuman65884's Craigslist Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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