Craigslist: Hello,***st. Why do you have A Phone Number pos...

A Craigslist customer review by GetHuman user ~ART Ro-Ri from November 21st, 2017

Background on ~ART Ro-Ri's case

GetHuman: ~ART Ro-Ri - can you tell our other Craigslist customers when your case took place?
~ART Ro-Ri: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to Craigslist, and if so, how?
~ART Ro-Ri: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~ART Ro-Ri a list of common Craigslist problems)
~ART Ro-Ri: "Account access" was why I was trying to contact.

~ART Ro-Ri's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ART Ro-Ri: Hello,***st. Why do you have A Phone Number posted? Nobody is there to speak to. I Emailed as Well. Who Do I Speak to???*Do you Read registered mail (SNAIL MAIL)?*Will ANYONE Get a response from you? Or will They * Me Get Flagged for Bringing it up?*My Question: . . . .*Will I be able to Post Ads like I did in the Past????*I went to review my list of Items posted on CL and I received a NOTICE stating New rules.*I can Look up some of the words you used in the TOU contract, but can you simplify how this affects my simple ad postings?*Am I going to be charged for Posting - or anything related to a cost factor?**My Ads are Simple with no harm to anyone. I am in the process of getting my affairs in order - attempting to get Rid of **% of personal Possessions.*I Do Believe I have followed Posting Rules fine. If not I would like to Hear from You (CL) if I had inadvertently slipped up on any rules. I NEVER Understood WHO does the FLAGGING. Is it CL or the Viewers?**Finally, I used to do Grap
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~ART Ro-Ri: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ART Ro-Ri: I'd give them a three out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~ART Ro-Ri: For that I would say four out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~ART Ro-Ri: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ART Ro-Ri taken from his Craigslist customer service problem that occurred on November 11th, 2017.

Craigslist

1.22 of 5 stars | 241 reviews

~ART Ro-Ri's Craigslist Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Craigslist, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Craigslist in any way.

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