Craigslist: i got flaged for a woman seeking man ad which i...

A Craigslist customer review by GetHuman user ~brenda from November 21st, 2017

Background on ~brenda's case

GetHuman: ~brenda - can you tell our other Craigslist customers when your case took place?
~brenda: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Craigslist, and if so, how?
~brenda: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~brenda a list of common Craigslist problems)
~brenda: "Refund a Charge" was why I was trying to contact.

~brenda's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~brenda: i got flaged for a woman seeking man ad which i had details about no calling me if young, no one not educated etc. i have been harrassed inthe past by posting ads that were specific and have had calls w younger men, men who waste my time, too many texts , them wanting a picture when i refuse to give one for personal reasons, not based on my looks because i am attractive and educated and successful, usually uneducated men get uncomfortable w an educated woman. wake up to this fact . obama gave a speach recently about educated women still being underpaid in the work force compared to men. educate your staff on how woman are treated when men feel uncomfortable about educated woman. or men who are not as successfull and confident on what they want in life. i do not want to be anybodys mother which young men tend to want. this flagged message disturbs me.
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~brenda: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~brenda: I'd give them a four out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~brenda: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~brenda: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~brenda taken from his Craigslist customer service problem that occurred on November 18th, 2017.


1.22 of 5 stars | 241 reviews

~brenda's Craigslist Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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