Craigslist: I have no idea how CL got popular JUST *****. I...

A Craigslist customer review by GetHuman user ~frustrated with CL from November 25th, 2017

Background on ~frustrated with CL's case

GetHuman: ~frustrated with CL - can you tell our other Craigslist customers when your case took place?
~frustrated with CL: Yes I can. It was evening, on November 21st.
GetHuman: Did you reach out to Craigslist, and if so, how?
~frustrated with CL: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated with CL a list of common Craigslist problems)
~frustrated with CL: "Technical support" was why I was trying to contact.

~frustrated with CL's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated with CL: I have no idea how CL got popular JUST *****. I much rather pay a site to handle my ads properly !! They can even control their own site and its community !!
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~frustrated with CL: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated with CL: I'd give them a three out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~frustrated with CL: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~frustrated with CL: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated with CL taken from his Craigslist customer service problem that occurred on November 21st, 2017.

Craigslist

1.22 of 5 stars | 241 reviews

~frustrated with CL's Craigslist Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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