Craigslist: I have given up with trying to find a handymen...
A Craigslist customer review by GetHuman user GetHuman-367151 from November 20th, 2017
Background on GetHuman-367151's case
GetHuman: GetHuman-367151 - can you tell our other Craigslist customers when your case took place?
GetHuman-367151: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-367151 a list of common Craigslist problems)
GetHuman-367151: "Refund a Charge" was why I was trying to contact.
GetHuman-367151's review of Craigslist customer service
GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-367151: I have given up with trying to find a handymen that have their ad repeated multiple times and if I do schedule an appointment they may come but don't follow up.*You are allowing people to place the same add multiple times which is annoying and frustrating.*Await your reply,
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
GetHuman-367151: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-367151: I'd give them a four out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
GetHuman-367151: For that I would say three out of five.
GetHuman: And finally- any advice for other Craigslist customers?
GetHuman-367151: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-367151 taken from his Craigslist customer service problem that occurred on November 16th, 2017.