Craigslist: I have had the worst experience here at craigsl...

A Craigslist customer review by GetHuman user GetHuman-luthian from November 29th, 2017

Background on GetHuman-luthian's case

GetHuman: GetHuman-luthian - can you tell our other Craigslist customers when your case took place?
GetHuman-luthian: Yeah. It was afternoon, on November 26th.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman-luthian: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-luthian a list of common Craigslist problems)
GetHuman-luthian: "Fraud" was why I was trying to contact.

GetHuman-luthian's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-luthian: I have had the worst experience here at craigslist they do not answer any of my issues and have been erasing all my ads that i place ever since i filed my first issue and complaint, i find the contact us form inadequate and discriminatory since they never have responded to my call (maybe cause of my name being of Hispanic origin
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
GetHuman-luthian: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-luthian: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
GetHuman-luthian: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
GetHuman-luthian: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-luthian taken from his Craigslist customer service problem that occurred on November 26th, 2017.


1.22 of 5 stars | 241 reviews

GetHuman-luthian's Craigslist Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Craigslist, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Craigslist in any way.

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