Craigslist: I have an issue with the changes made in Craig...

A Craigslist customer review by GetHuman user ~gayle from November 22nd, 2017

Background on ~gayle's case

GetHuman: ~gayle - can you tell our other Craigslist customers when your case took place?
~gayle: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Craigslist, and if so, how?
~gayle: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~gayle a list of common Craigslist problems)
~gayle: "Banned Account" was why I was trying to contact.

~gayle's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gayle: I have an issue with the changes made in Craig's List garage sales (Houston, Tx.). Too many individual for-sale items are listed, not many actual garage sales. Something has changed for the worse, and I wish it were back as before. If people want to sell a piece of furniture, it should be listed under furniture, not garage sales. etc, etc, etc
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~gayle: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gayle: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~gayle: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~gayle: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gayle taken from his Craigslist customer service problem that occurred on November 19th, 2017.

Craigslist

1.22 of 5 stars | 241 reviews

~gayle's Craigslist Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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