Craigslist: Hi,I have an old account on Creiglist, I can ne...

A Craigslist customer review by GetHuman user GetHuman-310700 from November 20th, 2017

Background on GetHuman-310700's case

GetHuman: GetHuman-310700 - can you tell our other Craigslist customers when your case took place?
GetHuman-310700: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman-310700: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-310700 a list of common Craigslist problems)
GetHuman-310700: "Technical support" was why I was trying to contact.

GetHuman-310700's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-310700: Hi,I have an old account on Creiglist, I can never get into my account there! I tried forgot password option. Then after entering my email and clicking,it says they sent my password to my yahoo account . I checked my spam box everytbing, no emails ffom creiglist to get my password rezet or any thing. I tried this process with my PC cellphone or any devices, still no mails from them. I sent a message asking them to helping me out to any email addresses I could find from them, but instead oc getti.g any real person, i keep getting the same none sense useless automatic replies each time which takes me no where. I tried their phone number, again useless and no one anssering!!!! I cant open an other account with them with the same email address and if I use my cell phone number to open a new creiglist account,it doesnt allow me because its not a landline. My cell phone number is not good enough for them!!!!! But most ppl at least in my city dont use a landline any more,specially young peopl
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
GetHuman-310700: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-310700: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
GetHuman-310700: For that I would say two out of five.
GetHuman: And finally- any advice for other Craigslist customers?
GetHuman-310700: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-310700 taken from his Craigslist customer service problem that occurred on November 13th, 2017.


1.22 of 5 stars | 241 reviews

GetHuman-310700's Craigslist Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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