Craigslist: I have tried repeatedly to reach this organizat...

A Craigslist customer review by GetHuman user ~disgusted from Atl from November 20th, 2017

Background on ~disgusted from Atl's case

GetHuman: ~disgusted from Atl - can you tell our other Craigslist customers when your case took place?
~disgusted from Atl: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to Craigslist, and if so, how?
~disgusted from Atl: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~disgusted from Atl a list of common Craigslist problems)
~disgusted from Atl: "Account access" was why I was trying to contact.

~disgusted from Atl's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgusted from Atl: I have tried repeatedly to reach this organization. Grossly overrated. no one responds and services are impossible t use. Why does it still exist?
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~disgusted from Atl: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgusted from Atl: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~disgusted from Atl: For that I would say two out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~disgusted from Atl: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgusted from Atl taken from his Craigslist customer service problem that occurred on November 16th, 2017.

Craigslist

1.22 of 5 stars | 241 reviews

~disgusted from Atl's Craigslist Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Craigslist, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Craigslist in any way.

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