Craigslist: Scammer Alert!!

A Craigslist customer review by GetHuman user GetHuman-plumbaa from November 29th, 2017

Background on GetHuman-plumbaa's case

GetHuman: GetHuman-plumbaa - can you tell our other Craigslist customers when your case took place?
GetHuman-plumbaa: Yes I can. It was late at night, on November 27th.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman-plumbaa: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-plumbaa a list of common Craigslist problems)
GetHuman-plumbaa: "Fraud" was why I was trying to contact.

GetHuman-plumbaa's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-plumbaa: Scammer Alert!!
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-plumbaa: There is a scammer contacting people who asking items on this site and then sending e-mails from a fake PayPal address! They also have their own e-mail which is *****@***.com and they are calling from this number ***-***-****!!! I have been trying to contact Craigslist to see if there is something they could do to catch these monsters who are slandering Craigslist and PayPal!!! No Response!!!
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
GetHuman-plumbaa: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-plumbaa: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
GetHuman-plumbaa: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
GetHuman-plumbaa: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-plumbaa taken from his Craigslist customer service problem that occurred on November 27th, 2017.

Craigslist

1.22 of 5 stars | 241 reviews

GetHuman-plumbaa's Craigslist Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Craigslist, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Craigslist in any way.

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