Craigslist: Waited to find out they DO NOT provide support...
A Craigslist customer review by GetHuman user ~Pissed off user from November 25th, 2017
Background on ~Pissed off user's case
GetHuman: ~Pissed off user - can you tell our other Craigslist customers when your case took place?
~Pissed off user: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed off user a list of common Craigslist problems)
~Pissed off user: "Refund a Charge" was why I was trying to contact.
~Pissed off user's review of Craigslist customer service
GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed off user: Waited to find out they DO NOT provide support for free ads. They tell you to go on the user forum ... What a JOKE ... just a bunch of idiots are VERY RUDE and sarcastic.
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~Pissed off user: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed off user: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~Pissed off user: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~Pissed off user: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed off user taken from his Craigslist customer service problem that occurred on November 17th, 2017.