Craigslist: Won't answer a call period. It's useless to co...
A Craigslist customer review by GetHuman user ~All About Star Wars from November 20th, 2017
Background on ~All About Star Wars's case
GetHuman: ~All About Star Wars - can you tell our other Craigslist customers when your case took place?
~All About Star Wars: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~All About Star Wars a list of common Craigslist problems)
~All About Star Wars: "Technical support" was why I was trying to contact.
~All About Star Wars's review of Craigslist customer service
GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~All About Star Wars: Won't answer a call period. It's useless to complain via email too, as you get only auto responses. You have idiots who flag you because you are their competition and then you cannot post again for ** hours. CL does nothing about harassment flaggers and real spammers. They need to make some serious changes!
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~All About Star Wars: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~All About Star Wars: I'd give them a one out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~All About Star Wars: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~All About Star Wars: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~All About Star Wars taken from his Craigslist customer service problem that occurred on November 11th, 2017.