Credit Acceptance Corporation: First guy I talked to was EXTREMELY rude and re...
A Credit Acceptance Corporation customer review by GetHuman user ~TSPmember from November 12th, 2017
Background on ~TSPmember's case
GetHuman: ~TSPmember - can you tell our other Credit Acceptance Corporation customers when your case took place?
~TSPmember: Sure. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Credit Acceptance Corporation, and if so, how?
GetHuman: And which of these common Credit Acceptance Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~TSPmember a list of common Credit Acceptance Corporation problems)
~TSPmember: "Complaint" was why I was trying to call.
~TSPmember's review of Credit Acceptance Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit Acceptance Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TSPmember: First guy I talked to was EXTREMELY rude and refused to help me or transfer me to anyone who would. On the second call I was transferred three times (* different departments) but eventually got my question answered (I think). If anyone is reading this and thinking about opening an account with these people, I'd advise against it.
GetHuman: Let's quantify your experience contacting Credit Acceptance Corporation. On a scale of 1 to 5, how easy is it go get help on a Credit Acceptance Corporation problem?
~TSPmember: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TSPmember: I'd give them a two out of five on communication.
GetHuman: And what about Credit Acceptance Corporation's ability to quickly and effectively address your problem?
~TSPmember: For that I would say five out of five.
GetHuman: And finally- any advice for other Credit Acceptance Corporation customers?
~TSPmember: Call them early in the day or late. Don't forget any personal or account information you might need for Credit Acceptance Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TSPmember taken from his Credit Acceptance Corporation customer service problem that occurred on November 3rd, 2017.