I email credit karma I need some info what to d...

A Credit Karma customer review by GetHuman user ~dont remember from November 19th, 2017

Background on ~dont remember's case

GetHuman: ~dont remember - can you tell our other Credit Karma customers when your case took place?
~dont remember: Yes I can. It was evening, on November 16th.
GetHuman: Did you reach out to Credit Karma, and if so, how?
~dont remember: I used a help page I found on the GetHuman Credit Karma customer service contact info page: Contact Credit Karma Customer Service
GetHuman: And which of these common Credit Karma customer issues best describes the reason you wanted to talk to them?
(Shows ~dont remember a list of common Credit Karma problems)
~dont remember: "Lower my rate" was why I was trying to contact.

~dont remember's review of Credit Karma customer service

GetHuman: So how would you sum up your experience for GetHuman's Credit Karma customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dont remember: I email credit karma I need some info what to do because I lost my email ac and my password I need to make changes in address and phone number.
GetHuman: Let's quantify your experience contacting Credit Karma. On a scale of 1 to 5, how easy is it go get help on a Credit Karma problem?
~dont remember: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dont remember: I'd give them a one out of five on communication.
GetHuman: And what about Credit Karma's ability to quickly and effectively address your problem?
~dont remember: For that I would say one out of five.
GetHuman: And finally- any advice for other Credit Karma customers?
~dont remember: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Credit Karma to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dont remember taken from his Credit Karma customer service problem that occurred on November 16th, 2017.

Credit Karma

1.33 of 5 stars | 104 reviews

~dont remember's Credit Karma Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Credit Karma, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Credit Karma in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!