Credit One Bank: HORRIBLE C*S TOTAL UNACCEPTABLE THE LONG WAIT*C...

A Credit One Bank customer review by GetHuman user ~BOBAGUIRRE from November 21st, 2017

Background on ~BOBAGUIRRE's case

GetHuman: ~BOBAGUIRRE - can you tell our other Credit One Bank customers when your case took place?
~BOBAGUIRRE: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Credit One Bank, and if so, how?
~BOBAGUIRRE: I used the 877-825-3242 number I found for on the GetHuman Credit One Bank customer phone number page I was on: Credit One Bank Customer Service Phone Number
GetHuman: And which of these common Credit One Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~BOBAGUIRRE a list of common Credit One Bank problems)
~BOBAGUIRRE: "Complaint" was why I was trying to call.

~BOBAGUIRRE's review of Credit One Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Credit One Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BOBAGUIRRE: HORRIBLE C*S TOTAL UNACCEPTABLE THE LONG WAIT*COULD NOT UNDER STAND CLEARY: THAT THE QUALITY*OF SERVICE WHEN YOU HIRE OUT OF THE COUNTRY*YOU NEED TO IMPROVED C*S*
GetHuman: Let's quantify your experience contacting Credit One Bank. On a scale of 1 to 5, how easy is it go get help on a Credit One Bank problem?
~BOBAGUIRRE: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BOBAGUIRRE: I'd give them a two out of five on communication.
GetHuman: And what about Credit One Bank's ability to quickly and effectively address your problem?
~BOBAGUIRRE: For that I would say one out of five.
GetHuman: And finally- any advice for other Credit One Bank customers?
~BOBAGUIRRE: Call them early in the day or late. Don't forget any personal or account information you might need for Credit One Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BOBAGUIRRE taken from his Credit One Bank customer service problem that occurred on November 14th, 2017.

Credit One Bank

2.07 of 5 stars | 139 reviews
Credit One Bank ReviewsCredit One Bank's Phone NumberAll Credit One Bank contact info

~BOBAGUIRRE's Credit One Bank Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Credit One Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Credit One Bank in any way.

More Credit One Bank Reviews

this is the worse customer service I have ever dealt with, could...I used the call back service and it was hard to understand the re...Out of country, heavy (indian?) accent, but she was nice even tho...Nice trick! tried * different phone numbers, all go to same recor...I had tried to use my card at Ross and Home depot. It was declin...bit of an accent but polite without being solicitous, and quickly...Garbage. After repeating myself more times then I care to count t...
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!