Credit One Bank: I couldnt really understand what they lady was...
A Credit One Bank customer review by GetHuman user ~Adib Magadan from November 27th, 2017
Background on ~Adib Magadan's case
GetHuman: ~Adib Magadan - can you tell our other Credit One Bank customers when your case took place?
~Adib Magadan: Sure. It was late at night, on November 20th.
GetHuman: Did you reach out to Credit One Bank, and if so, how?
GetHuman: And which of these common Credit One Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Adib Magadan a list of common Credit One Bank problems)
~Adib Magadan: "Account Access" was why I was trying to call.
~Adib Magadan's review of Credit One Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Credit One Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Adib Magadan: I couldnt really understand what they lady was saying but i finally cancelled my credit card. worst bank ive had to deal with they were charging me fees for everything. dont ever do bussiness with them
GetHuman: Let's quantify your experience contacting Credit One Bank. On a scale of 1 to 5, how easy is it go get help on a Credit One Bank problem?
~Adib Magadan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Adib Magadan: I'd give them a three out of five on communication.
GetHuman: And what about Credit One Bank's ability to quickly and effectively address your problem?
~Adib Magadan: For that I would say two out of five.
GetHuman: And finally- any advice for other Credit One Bank customers?
~Adib Magadan: Call them early in the day or late. Don't forget any personal or account information you might need for Credit One Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Adib Magadan taken from his Credit One Bank customer service problem that occurred on November 20th, 2017.