Cricket Wireless: Career Website is down
A Cricket Wireless customer review by GetHuman user GetHuman-ajsaubu from December 1st, 2017
Background on GetHuman-ajsaubu's case
GetHuman: GetHuman-ajsaubu - can you tell our other Cricket Wireless customers when your case took place?
GetHuman-ajsaubu: Yes I can. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ajsaubu a list of common Cricket Wireless problems)
GetHuman-ajsaubu: "Change Plan" was why I was trying to call.
GetHuman-ajsaubu's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ajsaubu: Career Website is down
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-ajsaubu: Hi,*When applying for jobs on the Cricket*ATT Careers website, the below error appears after you try to submit your application. I verified this multiple times when attempting to apply for a role in Atlanta GA. today on ****** (Principal Requirements Mgr.)**Thanks,*Anthony******@***.com**A system error has occurred.**We apologize for the inconvenience.*Please exit the application and open a new session.*If the problem persists, please contact the HR department of the company for which you are applying.*Please ask for assistance regarding your online job application or ask for their Taleo system administrator.*If the hiring company cannot solve your issue, they will log a ticket with Oracle Support and follow up with you.*Thank you.*******@***.com (*****************)
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
GetHuman-ajsaubu: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ajsaubu: I'd give them a two out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
GetHuman-ajsaubu: For that I would say one out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
GetHuman-ajsaubu: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ajsaubu taken from his Cricket Wireless customer service problem that occurred on November 24th, 2017.