Cricket Wireless: I hate having to pay money every month for cric...
A Cricket Wireless customer review by GetHuman user ~very unsatisfied from November 16th, 2017
Background on ~very unsatisfied 's case
GetHuman: ~very unsatisfied - can you tell our other Cricket Wireless customers when your case took place?
~very unsatisfied : Sure. It was late at night, on November 9th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~very unsatisfied a list of common Cricket Wireless problems)
~very unsatisfied : "Cancel Service" was why I was trying to call.
~very unsatisfied 's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~very unsatisfied : I hate having to pay money every month for cricket service. There is a extra charge to pay in person. When paying on line the freaking automated machine never gets the amount correct. Cricket really *****. GOTTA GO gotta go. I need a person every now and then.
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~very unsatisfied : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~very unsatisfied : I'd give them a one out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~very unsatisfied : For that I would say four out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~very unsatisfied : Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~very unsatisfied taken from his Cricket Wireless customer service problem that occurred on November 9th, 2017.