Cricket Wireless: I only changed to cricket to be economical!! I...

A Cricket Wireless customer review by GetHuman user ~worst sevice from November 18th, 2017

Background on ~worst sevice's case

GetHuman: ~worst sevice - can you tell our other Cricket Wireless customers when your case took place?
~worst sevice: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
~worst sevice: I used the 800-274-2538 number I found for on the GetHuman Cricket Wireless customer phone number page I was on: Cricket Wireless Customer Service Phone Number
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~worst sevice a list of common Cricket Wireless problems)
~worst sevice: "Transfer Service" was why I was trying to call.

~worst sevice's review of Cricket Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~worst sevice: I only changed to cricket to be economical!! I could just take a extra shift at work instead of wrestling with the worlds worst.automated.system!!*All i want to to is upgrade my fricken acccount! Horible! They have a AID (account i.d.). It wont send to your phone....you' re fucked! Locked out! From everything! Basically you don'exist. You can call to make a change to how they take your.money$ then no other assistance or routing can be done by the money takers!! Horible!
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~worst sevice: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~worst sevice: I'd give them a two out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~worst sevice: For that I would say one out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~worst sevice: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~worst sevice taken from his Cricket Wireless customer service problem that occurred on November 16th, 2017.

Cricket Wireless

1.19 of 5 stars | 254 reviews

~worst sevice's Cricket Wireless Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Cricket Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Cricket Wireless in any way.

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