Cricket Wireless: "what city would you like to retire in? i said...
A Cricket Wireless customer review by GetHuman user ~boost mobile customer from November 25th, 2017
Background on ~boost mobile customer's case
GetHuman: ~boost mobile customer - can you tell our other Cricket Wireless customers when your case took place?
~boost mobile customer: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~boost mobile customer a list of common Cricket Wireless problems)
~boost mobile customer: "Make a purchase" was why I was trying to call.
~boost mobile customer's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~boost mobile customer: "what city would you like to retire in? i said guatemala . they said no incorrect. HOW COULD I BE WRONG TO MY OWN OPINION WHICH YOU NEVER ASKED IN THE FIRST PLACE?! *. I NEVER USED MY SOCIAL, AND YOU ASKED ME FOR MY SOCIAL IM NOT EVEN ** YEARS OLD! YOUR SERVICE IS GARBAGE. ANY COMMENT THAT SAID YOU GUYS WERE GREAT, NOW THATS JUST YOU GUYS TRYING TO EVEN OUT ALL THE NEGATIVITY.
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~boost mobile customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~boost mobile customer: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~boost mobile customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~boost mobile customer: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~boost mobile customer taken from his Cricket Wireless customer service problem that occurred on November 18th, 2017.