Cricket Wireless: I ordered service through the cricket website...
A Cricket Wireless customer review by GetHuman user ~Dont use cricket from November 25th, 2017
Background on ~Dont use cricket's case
GetHuman: ~Dont use cricket - can you tell our other Cricket Wireless customers when your case took place?
~Dont use cricket: Yes I can. It was morning, on November 24th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Dont use cricket a list of common Cricket Wireless problems)
~Dont use cricket: "Service problem" was why I was trying to call.
~Dont use cricket's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dont use cricket: I ordered service through the cricket website, got the wrong sim card. Am in support **** trying to get the correct sim card
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~Dont use cricket: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dont use cricket: I'd give them a three out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~Dont use cricket: For that I would say two out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~Dont use cricket: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dont use cricket taken from his Cricket Wireless customer service problem that occurred on November 24th, 2017.