Cricket Wireless: Terrible . Paid the bill . And was told the ser...
A Cricket Wireless customer review by GetHuman user ~mr. jackson from November 21st, 2017
Background on ~mr. jackson's case
GetHuman: ~mr. jackson - can you tell our other Cricket Wireless customers when your case took place?
~mr. jackson: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~mr. jackson a list of common Cricket Wireless problems)
~mr. jackson: "Cancel Service" was why I was trying to call.
~mr. jackson's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mr. jackson: Terrible . Paid the bill . And was told the service will be on ** min. Daughter just called and said no service.
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~mr. jackson: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mr. jackson: I'd give them a one out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~mr. jackson: For that I would say three out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~mr. jackson: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mr. jackson taken from his Cricket Wireless customer service problem that occurred on November 20th, 2017.