Cricket Wireless: unable to connect to anyone who knows what the...
A Cricket Wireless customer review by GetHuman user ~who cares from November 16th, 2017
Background on ~who cares's case
GetHuman: ~who cares - can you tell our other Cricket Wireless customers when your case took place?
~who cares: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~who cares a list of common Cricket Wireless problems)
~who cares: "Service problem" was why I was trying to call.
~who cares's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~who cares: unable to connect to anyone who knows what the **** their doing and not getting anything done about getting lied to in the stores when you purchase a plan
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~who cares: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~who cares: I'd give them a four out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~who cares: For that I would say one out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~who cares: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~who cares taken from his Cricket Wireless customer service problem that occurred on November 10th, 2017.