Cricket Wireless: There is NO SERVICE given from this customer ca...
A Cricket Wireless customer review by GetHuman user ~changing providers from November 27th, 2017
Background on ~changing providers's case
GetHuman: ~changing providers - can you tell our other Cricket Wireless customers when your case took place?
~changing providers: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~changing providers a list of common Cricket Wireless problems)
~changing providers: "Technical support" was why I was trying to call.
~changing providers's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~changing providers: There is NO SERVICE given from this customer call center. the only things provided were ignorance and incompetence. Then the so called supervisor did NOTHING but talk over me!!! Cricket is trash!!!
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~changing providers: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~changing providers: I'd give them a four out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~changing providers: For that I would say one out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~changing providers: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~changing providers taken from his Cricket Wireless customer service problem that occurred on November 19th, 2017.