Cricket Wireless: To get a live Rep call ***-***-**** press * for...
A Cricket Wireless customer review by GetHuman user ~Wireless Helper from November 26th, 2017
Background on ~Wireless Helper's case
GetHuman: ~Wireless Helper - can you tell our other Cricket Wireless customers when your case took place?
~Wireless Helper: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Cricket Wireless, and if so, how?
GetHuman: And which of these common Cricket Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Wireless Helper a list of common Cricket Wireless problems)
~Wireless Helper: "Service problem" was why I was trying to call.
~Wireless Helper's review of Cricket Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Cricket Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wireless Helper: To get a live Rep call ***-***-**** press * for English then press * at all other options.*If you need to ask for a Supervisor to help you..
GetHuman: Let's quantify your experience contacting Cricket Wireless. On a scale of 1 to 5, how easy is it go get help on a Cricket Wireless problem?
~Wireless Helper: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wireless Helper: I'd give them a three out of five on communication.
GetHuman: And what about Cricket Wireless's ability to quickly and effectively address your problem?
~Wireless Helper: For that I would say one out of five.
GetHuman: And finally- any advice for other Cricket Wireless customers?
~Wireless Helper: Call them early in the day or late. Don't forget any personal or account information you might need for Cricket Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wireless Helper taken from his Cricket Wireless customer service problem that occurred on November 22nd, 2017.