Crosby Benefit Systems Inc.: I have to email them and it took two business d...
A Crosby Benefit Systems Inc. customer review by GetHuman user GetHuman-305920 from November 20th, 2017
Background on GetHuman-305920's case
GetHuman: GetHuman-305920 - can you tell our other Crosby Benefit Systems Inc. customers when your case took place?
GetHuman-305920: Yes I can. It was morning, on November 11th.
GetHuman: Did you reach out to Crosby Benefit Systems Inc., and if so, how?
GetHuman: And which of these common Crosby Benefit Systems Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-305920 a list of common Crosby Benefit Systems Inc. problems)
GetHuman-305920: "Cancel order" was why I was trying to call.
GetHuman-305920's review of Crosby Benefit Systems Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Crosby Benefit Systems Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-305920: I have to email them and it took two business days to respond. Their system won't accept my registration information. The response I got directed me to put in the correct information. Zero help.
GetHuman: Let's quantify your experience contacting Crosby Benefit Systems Inc.. On a scale of 1 to 5, how easy is it go get help on a Crosby Benefit Systems Inc. problem?
GetHuman-305920: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-305920: I'd give them a five out of five on communication.
GetHuman: And what about Crosby Benefit Systems Inc.'s ability to quickly and effectively address your problem?
GetHuman-305920: For that I would say four out of five.
GetHuman: And finally- any advice for other Crosby Benefit Systems Inc. customers?
GetHuman-305920: Call them early in the day or late. Don't forget any personal or account information you might need for Crosby Benefit Systems Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-305920 taken from his Crosby Benefit Systems Inc. customer service problem that occurred on November 11th, 2017.
Crosby Benefit Systems Inc.
3.00 of 5 stars | 3 reviews
GetHuman-305920's Crosby Benefit Systems Inc. Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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