Cruiser Marine: DO NOT BUY RUN
A Cruiser Marine customer review by GetHuman user GetHuman-brentsc from November 29th, 2017
Background on GetHuman-brentsc's case
GetHuman: GetHuman-brentsc - can you tell our other Cruiser Marine customers when your case took place?
GetHuman-brentsc: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Cruiser Marine, and if so, how?
GetHuman: And which of these common Cruiser Marine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-brentsc a list of common Cruiser Marine problems)
GetHuman-brentsc: "Where to buy" was why I was trying to call.
GetHuman-brentsc's review of Cruiser Marine customer service
GetHuman: So how would you sum up your experience for GetHuman's Cruiser Marine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-brentsc: DO NOT BUY RUN
GetHuman: Can you tell the rest of us a bit more from what happened on 11/19/17?
GetHuman-brentsc: * Ordered from them they charged my card and have not gotten my merchandise. *- weeks past promised date.Won't return calls or e-mails DO NOT BUY FROM THEM*Called for legal help today
GetHuman: Let's quantify your experience contacting Cruiser Marine. On a scale of 1 to 5, how easy is it go get help on a Cruiser Marine problem?
GetHuman-brentsc: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-brentsc: I'd give them a one out of five on communication.
GetHuman: And what about Cruiser Marine's ability to quickly and effectively address your problem?
GetHuman-brentsc: For that I would say three out of five.
GetHuman: And finally- any advice for other Cruiser Marine customers?
GetHuman-brentsc: Call them early in the day or late. Don't forget any personal or account information you might need for Cruiser Marine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-brentsc taken from his Cruiser Marine customer service problem that occurred on November 19th, 2017.
Cruiser Marine
1.00 of 5 stars | 6 reviews
GetHuman-brentsc's Cruiser Marine Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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