Cruiser Marine: I have ordered a product some ** days ago and h...
A Cruiser Marine customer review by GetHuman user ~Don Knight from November 28th, 2017
Background on ~Don Knight's case
GetHuman: ~Don Knight - can you tell our other Cruiser Marine customers when your case took place?
~Don Knight: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Cruiser Marine, and if so, how?
GetHuman: And which of these common Cruiser Marine customer issues best describes the reason you wanted to talk to them?
(Shows ~Don Knight a list of common Cruiser Marine problems)
~Don Knight: "Complaint" was why I was trying to call.
~Don Knight's review of Cruiser Marine customer service
GetHuman: So how would you sum up your experience for GetHuman's Cruiser Marine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Don Knight: I have ordered a product some ** days ago and have called to check on it. I left my number with no return call.*Don Knight
GetHuman: Let's quantify your experience contacting Cruiser Marine. On a scale of 1 to 5, how easy is it go get help on a Cruiser Marine problem?
~Don Knight: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Don Knight: I'd give them a three out of five on communication.
GetHuman: And what about Cruiser Marine's ability to quickly and effectively address your problem?
~Don Knight: For that I would say two out of five.
GetHuman: And finally- any advice for other Cruiser Marine customers?
~Don Knight: Call them early in the day or late. Don't forget any personal or account information you might need for Cruiser Marine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Don Knight taken from his Cruiser Marine customer service problem that occurred on November 20th, 2017.
Cruiser Marine
1.00 of 5 stars | 6 reviews
~Don Knight's Cruiser Marine Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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