Cumberland Farms: Requesting the store on Broadway in Newport RI...

A Cumberland Farms customer review by GetHuman user GetHuman-schelshu from December 8th, 2017

Background on GetHuman-schelshu's case

GetHuman: GetHuman-schelshu - can you tell our other Cumberland Farms customers when your case took place?
GetHuman-schelshu: Yes I can. It was middle of the night, on December 4th.
GetHuman: Did you reach out to Cumberland Farms, and if so, how?
GetHuman-schelshu: I used the 800-225-9702 number I found for on the GetHuman Cumberland Farms customer phone number page I was on: Cumberland Farms Customer Service Phone Number
GetHuman: And which of these common Cumberland Farms customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-schelshu a list of common Cumberland Farms problems)
GetHuman-schelshu: "None of those really matches why I wanted to call Cumberland Farms that day." was why I was trying to call.

GetHuman-schelshu's review of Cumberland Farms customer service

GetHuman: So how would you sum up your experience for GetHuman's Cumberland Farms customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-schelshu: Requesting the store on Broadway in Newport RI start carrying Cole slaw in the condiment section for your hot dogs
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-schelshu: Many of us here in Newport RI enjoy our hot dogs with Cole slaw on them. The store on Broadway use to carry it in their condiment station. Now they carry these funky relish things. I can handle them not having sweet pickle relish in the tray, they have packages. But we truly miss the Cole slaw on our dogs. Is there anyway that this store can go back to carrying the Cole slaw again for our summertime hot dog enjoyment? Thank you.
GetHuman: Let's quantify your experience contacting Cumberland Farms. On a scale of 1 to 5, how easy is it go get help on a Cumberland Farms problem?
GetHuman-schelshu: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-schelshu: I'd give them a five out of five on communication.
GetHuman: And what about Cumberland Farms's ability to quickly and effectively address your problem?
GetHuman-schelshu: For that I would say four out of five.
GetHuman: And finally- any advice for other Cumberland Farms customers?
GetHuman-schelshu: Call them early in the day or late. Don't forget any personal or account information you might need for Cumberland Farms to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-schelshu taken from his Cumberland Farms customer service problem that occurred on December 4th, 2017.

Cumberland Farms

5.10 of 5 stars | 50 reviews

GetHuman-schelshu's Cumberland Farms Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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