Cumberland Farms: You have some rude employees and the flirtaous...

A Cumberland Farms customer review by GetHuman user GetHuman-luismerc from December 8th, 2017

Background on GetHuman-luismerc's case

GetHuman: GetHuman-luismerc - can you tell our other Cumberland Farms customers when your case took place?
GetHuman-luismerc: Yes I can. It was evening, on December 6th.
GetHuman: Did you reach out to Cumberland Farms, and if so, how?
GetHuman-luismerc: I used the +1 800-225-9702 number I found for on the GetHuman Cumberland Farms customer phone number page I was on: Cumberland Farms Customer Service Phone Number
GetHuman: And which of these common Cumberland Farms customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-luismerc a list of common Cumberland Farms problems
GetHuman-luismerc: "None of those really matches why I wanted to call {{company.name}} that day." was why I was trying {{callInfinitive}}.

GetHuman-luismerc's review of Cumberland Farms customer service

GetHuman: So how would you sum up your experience for GetHuman's Cumberland Farms customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-luismerc: You have some rude employees and the flirtaous way is teplusive mrs anna needs to be fired while i was there she kept getting on her phone
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman-luismerc: I would like to return but if nothing is done then why return
GetHuman: Let's quantify your experience contacting Cumberland Farms. On a scale of 1 to 5, how easy is it go get help on a Cumberland Farms problem?
GetHuman-luismerc: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-luismerc: I'd give them a five out of five on communication.
GetHuman: And what about Cumberland Farms's ability to quickly and effectively address your problem?
GetHuman-luismerc: For that I would say five out of five.
GetHuman: And finally- any advice for other Cumberland Farms customers?
GetHuman-luismerc: Call them early in the day or late. Don't forget any personal or account information you might need for Cumberland Farms to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-luismerc taken from his Cumberland Farms customer service problem that occurred on December 6th, 2017.

Cumberland Farms

8.30 of 5 stars | 50 reviews
Cumberland Farms ReviewsCumberland Farms's Phone NumberAll Cumberland Farms contact infoGeneral Cumberland Farms customer service info
GetHuman-luismerc's Cumberland Farms Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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