Cunard Line: I dialled ***-***-****, as suggested, but then...
A Cunard Line customer review by GetHuman user GetHuman-72572 from November 22nd, 2017
Background on GetHuman-72572's case
GetHuman: GetHuman-72572 - can you tell our other Cunard Line customers when your case took place?
GetHuman-72572: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Cunard Line, and if so, how?
GetHuman: And which of these common Cunard Line customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-72572 a list of common Cunard Line problems)
GetHuman-72572: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-72572's review of Cunard Line customer service
GetHuman: So how would you sum up your experience for GetHuman's Cunard Line customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-72572: I dialled ***-***-****, as suggested, but then heard a message saying that "this number has not been recognized!" Very helpful indeed!!
GetHuman: Let's quantify your experience contacting Cunard Line. On a scale of 1 to 5, how easy is it go get help on a Cunard Line problem?
GetHuman-72572: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-72572: I'd give them a two out of five on communication.
GetHuman: And what about Cunard Line's ability to quickly and effectively address your problem?
GetHuman-72572: For that I would say one out of five.
GetHuman: And finally- any advice for other Cunard Line customers?
GetHuman-72572: Call them early in the day or late. Don't forget any personal or account information you might need for Cunard Line to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-72572 taken from his Cunard Line customer service problem that occurred on November 18th, 2017.
Cunard Line
1.50 of 5 stars | 9 reviews
GetHuman-72572's Cunard Line Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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