CuraScript: I am requried to take anti-rejection medication...
A CuraScript customer review by GetHuman user ~kjackkc from November 15th, 2017
Background on ~kjackkc's case
GetHuman: ~kjackkc - can you tell our other CuraScript customers when your case took place?
~kjackkc: Sure. It was middle of the night, on November 8th.
GetHuman: Did you reach out to CuraScript, and if so, how?
GetHuman: And which of these common CuraScript customer issues best describes the reason you wanted to talk to them?
(Shows ~kjackkc a list of common CuraScript problems)
~kjackkc: "Make an order" was why I was trying to call.
~kjackkc's review of CuraScript customer service
GetHuman: So how would you sum up your experience for GetHuman's CuraScript customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kjackkc: I am requried to take anti-rejection medication following a liver transplant. To make a very long story short, they held my prescription re-order for a reason that made abosultely no sense and was transferred around the company multiple times, over a two week period, trying to get it staightened out. I spent hours on the phone and could not get a anyone to help me. As a result,, I ran out of medication completely and had to get my insureance comany involved to help me get the medication that I require. It was a complete nightmare and I will NEVER use this company again.
GetHuman: Let's quantify your experience contacting CuraScript. On a scale of 1 to 5, how easy is it go get help on a CuraScript problem?
~kjackkc: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kjackkc: I'd give them a two out of five on communication.
GetHuman: And what about CuraScript's ability to quickly and effectively address your problem?
~kjackkc: For that I would say one out of five.
GetHuman: And finally- any advice for other CuraScript customers?
~kjackkc: Call them early in the day or late. Don't forget any personal or account information you might need for CuraScript to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kjackkc taken from his CuraScript customer service problem that occurred on November 8th, 2017.