CyberPower Systems, Inc: Not a justifieable rating. Since office was clo...
A CyberPower Systems, Inc customer review by GetHuman user GetHuman-71766 from November 18th, 2017
Background on GetHuman-71766's case
GetHuman: GetHuman-71766 - can you tell our other CyberPower Systems, Inc customers when your case took place?
GetHuman-71766: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to CyberPower Systems, Inc, and if so, how?
GetHuman: And which of these common CyberPower Systems, Inc customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-71766 a list of common CyberPower Systems, Inc problems)
GetHuman-71766: "Change order" was why I was trying to call.
GetHuman-71766's review of CyberPower Systems, Inc customer service
GetHuman: So how would you sum up your experience for GetHuman's CyberPower Systems, Inc customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-71766: Not a justifieable rating. Since office was closed when called. Voice mail was left. Expecting call-back on Monday. Phone system quickly routed to appropriate area.
GetHuman: Let's quantify your experience contacting CyberPower Systems, Inc. On a scale of 1 to 5, how easy is it go get help on a CyberPower Systems, Inc problem?
GetHuman-71766: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-71766: I'd give them a three out of five on communication.
GetHuman: And what about CyberPower Systems, Inc's ability to quickly and effectively address your problem?
GetHuman-71766: For that I would say two out of five.
GetHuman: And finally- any advice for other CyberPower Systems, Inc customers?
GetHuman-71766: Call them early in the day or late. Don't forget any personal or account information you might need for CyberPower Systems, Inc to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-71766 taken from his CyberPower Systems, Inc customer service problem that occurred on November 10th, 2017.
CyberPower Systems, Inc
3.00 of 5 stars | 8 reviews
GetHuman-71766's CyberPower Systems, Inc Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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