DESA International: impossible to reach desa by phone. have a probl...
A DESA International customer review by GetHuman user ~just plain bob from November 24th, 2017
Background on ~just plain bob's case
GetHuman: ~just plain bob - can you tell our other DESA International customers when your case took place?
~just plain bob: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to DESA International, and if so, how?
GetHuman: And which of these common DESA International customer issues best describes the reason you wanted to talk to them?
(Shows ~just plain bob a list of common DESA International problems)
~just plain bob: "Repairs" was why I was trying to contact.
~just plain bob's review of DESA International customer service
GetHuman: So how would you sum up your experience for GetHuman's DESA International customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~just plain bob: impossible to reach desa by phone. have a problem w* reddy tb***, cant reach tech support. any suggestions very dissatisfied...
GetHuman: Let's quantify your experience contacting DESA International. On a scale of 1 to 5, how easy is it go get help on a DESA International problem?
~just plain bob: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~just plain bob: I'd give them a three out of five on communication.
GetHuman: And what about DESA International's ability to quickly and effectively address your problem?
~just plain bob: For that I would say one out of five.
GetHuman: And finally- any advice for other DESA International customers?
~just plain bob: Call them early in the day or late. Don't forget any personal or account information you might need for DESA International to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~just plain bob taken from his DESA International customer service problem that occurred on November 19th, 2017.
1.00 of 5 stars | 7 reviews
~just plain bob's DESA International Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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